Bringing in a caregiver can feel like a lot. We've made it simple — three short steps and we'll walk with you the whole way. Most families have care in place within a few business days.
Takes about 5 minutes. Our team will follow up within one business day — no commitment required.
Here's exactly what happens after you reach out. No surprises — most families have a caregiver in place within a week.
A licensed care supervisor visits before anything begins. No cost, no obligation.
Every caregiver passes DOJ/FBI Live Scan, TB clearance, and Home Care Aide registration.
Licensed Home Care Organization in California (HCO #194701030). Bonded and insured.
2-hour minimum visits up to 24/7 live-in. Change hours or caregiver anytime.
Reach a supervisor 9 AM–5:30 PM weekdays, with on-call support for active clients.
Caregivers and intake staff in English, Spanish, Tagalog, and more on request.
For private pay, often within 2–5 business days of your first call. For Medi-Cal CalAIM, the authorization step adds a few days but we've had clients with caregivers in the home inside a week.
No long-term contracts. Our service agreement spells out rates and policies but you can stop at any time with reasonable notice.
Tell your supervisor. We re-match — that's part of the service. Fit matters, and we'd rather change caregivers than lose your trust.
That's the most common question we get. Just give us a call — we can usually tell within 10 minutes whether CalAIM or IHSS applies, and we'll walk you through what to do.
Yes, whenever possible. We assign a primary caregiver and a backup. Continuity is one of our core promises.
Tell us on the first call. We prioritize discharge-day starts and work directly with hospital social workers and discharge planners. See our discharge planning page.