Non-Discrimination Notice

Our Commitment to Non-Discrimination

Divine Agape Health Care Agency complies with applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex (including pregnancy, sexual orientation, and gender identity) in its programs, activities, or services. Divine Agape does not exclude people or treat them differently because of race, color, national origin, age, disability, or sex.

Section 1557 of the Affordable Care Act

Divine Agape complies with Section 1557 of the Affordable Care Act (ACA), which prohibits discrimination in health programs and activities that receive federal financial assistance. As an agency that participates in Medi-Cal, we are committed to ensuring equal access to care for all individuals regardless of their background.

Accessibility for Individuals with Disabilities

Divine Agape provides free aids and services to people with disabilities to communicate effectively with us, such as:

• Qualified sign language interpreters
• Written information in other formats (large print, audio, accessible electronic format)

How to File a Discrimination Complaint

If you believe that Divine Agape has failed to provide these services or discriminated in another way on the basis of race, color, national origin, age, disability, or sex, you can file a grievance with our agency:

You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal at ocrportal.hhs.gov, or by mail or phone at:

U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
Phone: 1-800-368-1019 · TDD: 1-800-537-7697

Complaint forms are available at hhs.gov/ocr/office/file/index.html.